Shipping
Where is my order?
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link. Orders are usually dispatched within 1 to 3 business days after purchase. Once dispatched, delivery typically takes 3 to 7 business days in most
My order hasn’t arrived
If your order has not arrived yet, please check the tracking link in your shipping confirmation email first. Your tracking page will show the latest delivery status. If the parcel is still in transit, it may still be within the normal delivery window
My tracking link is not working or has not updated
Tracking links can sometimes take 24 to 48 hours to activate after your shipping confirmation email is sent. If your order was recently dispatched, please check the tracking link again the next day. You can also try entering the tracking number direc
Can I change my shipping address?
We can only change your shipping address if your order has not yet been dispatched. If you need to update your address, please contact us as soon as possible and include:. Order numberCorrect shipping address. Our team will check the order status and