Where are you based?Updated a month ago

Hilio Shop is operated by Living Nine B.V., based in Amersfoort, Netherlands.

Our customer support team helps with order questions, returns, warranty concerns, and general product enquiries.

Returns are sent to dedicated EU warehouses. Because the correct return address depends on the product being returned, we confirm the return address only once a return has been reviewed and approved.

If you need help with a return or order, please contact us.