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How do I set up my robot vacuum or use the app?Updated a month ago

Your Hilio robot vacuum comes with a quick-start guide in the box. This is the best place to begin when setting up the robot for the first time.

You can also find the user manual on the product page for your specific model.

How do I connect my robot vacuum to the app?

For Hilio Cotair Roam, the app pairing process is explained in the user manual.

Please follow the steps in the manual carefully, including checking your Wi-Fi connection and pairing the robot through the app.

What if I still need help?

If you have followed the quick-start guide and manual but still cannot complete the setup, please contact us.

Please include:

Your order number
Your robot vacuum model
The step you are stuck on
Any error message shown in the app, if available

Our team will review this and help with the next step.

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